Privacy Policy – Onyesha Expeditions

Effective Date: 2022

At Onyesha-Expeditions, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services.

1. Information We Collect

– Personal details (name, email, phone number, passport details) when you fill out forms or inquire about a safari.
– Booking-related information.
– Website usage data through cookies or analytics tools.

2. How We Use Your Information

– To respond to your inquiries and process bookings.
– To improve our services and user experience.
– To send relevant updates, only if you opt-in.

3. Data Sharing

We do not sell your information. We may share it with trusted partners or suppliers involved in your trip, strictly for service delivery.

4. Security

We implement appropriate technical and organizational measures to protect your data.

5. Your Rights

You have the right to request access, correction, or deletion of your personal data.

6. Contact

For any questions, contact us at:
info@onyesha-expeditions.com

Terms & Conditions – Onyesha-Expeditions

Effective Date: 2022

These Terms and Conditions govern your use of our services and website. By booking with Onyesha-Expeditions or using our website, you agree to the following:

1. Bookings & Payments

– A deposit is required to confirm bookings.
– Full payment is due before the start of the safari.
– Payments can be made via bank transfer or other agreed methods.

2. Cancellations & Refunds

– Cancellations must be made in writing.
– Refunds depend on the timing of cancellation and third-party supplier terms.
– Non-refundable costs may apply (e.g., park fees, flight bookings).

3. Travel Insurance

Clients are strongly advised to obtain personal travel insurance covering medical, trip cancellation, and lost luggage. NOTE THE MEDICAL EMERGENCY INSURANCE(FLYING DOCTORS) IS COMPULSORY FOR EVERY TOURIST DURING THE SAFARI PERIOD.

4. Changes to Itineraries

Onyesha-Expeditions reserves the right to modify the itinerary due to weather, safety, or operational concerns, while ensuring a similar standard of service.

5. Liability

Onyesha-Expeditions is not responsible for personal injury, loss, or damage during the tour unless caused by proven negligence.

6. Website Use

All content on this website is the property of Onyesha-Expeditions and may not be used without permission.

7. Jurisdiction

These terms are governed by the laws of Tanzania.